Cisco SBCS System

Cisco Unified Communications 500 series is a complete telephony solution for small and medium businesses that provides IP voice, data voice messaging, automated attendant, video support, internet connectivity with firewall protection, Virtual Private Networking, and wireless LAN access.
Other features include unified messaging, desktop application support, instant messaging, single-number reach, and PC control of all calls and voice messages. 

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Download Cisco SBCS Data Sheet

Download Softrim Recommended Cisco Handsets

Salient Features:

• The Unified Communications system has Integrated PSTN Connectivity and Options for FXO, BRI, or SIP Trunking. It can handle Up to 12 FXO, 6 BRI, T1/E1 (PRI & CAS) or SIP Trunks.
• The handsets are Cisco Unified IP Phones.  Any mix of Cisco IP Phones can be used - desktop, wireless and softphone models. It has 4 - 12 FXO ports support analog phones or fax machines.
• Supports 8, 16, 32, 48 or 96 desktop phones + 2 wireless or remote extensions
• Automated Attendant, Basic Automatic Call Distributor (B-ACD) & Hunt Groups Included
• Music On Hold & Audio Jack Included (Audio Jack for standard audio playback device)
• Messaging & Voice Mail, Cisco Unity Express Included.  Voicemail Boxes 8, 16, 32 or 48 Mailboxes with 5 General Delivery Mailboxes
• Voice View Express Included—Browse voice mailbox using Cisco IP Phone display
• Integrated Messaging IMAP support included
• Paging included
• Conferencing: 3 way conferencing, up to 8 user Ad Hoc Conferencing and up to 32 User Meet Me included
• Video Calls: Cisco Unified Video Advantage supported, just add IP Cameras
• Call Connector for Microsoft Office Optional—CTI Desktop integration with common CRM applications
• Call Connector for Customer Relationship Management ((CRM) Salesforce.com or Microsoft Dynamics Free Download
• Attendant Console Optional
• LAN Switching, Power Over Ethernet 8 ports or 24 ports of PoE integrated in the Unified 500 Series provides power to phones. Catalyst Express 520 Series Switches Optional series of switches for LAN expansion
• Integrated Firewall included
• VPN Included, Up to 10 VPN tunnels terminated
• Teleworker Support for Remote Teleworkers with secure remote voice extensions included
• Unified 500 Series Integrated Access Point Integrated 802.11g Access Points in Unified 500 Series 8 /16 user models. Optional with Unified 500 Series
• 521 Wireless Express Access Point Non-integrated 802.11g access point. Supports PoE and is ceiling or wall mountable. Optional with UC500 or odered as independent Mobility Express Solution.
• 526 Wireless Express Mobility Controller Mobility Controller provides centralized management and mobility services for 521
• Wireless Express Access Points in controller mode.  Supports up to 6 Wireless Express Access Points per controller and up to 2 controllers per network.